FAQ

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Frequently Asked Questions

  • HOW LONG CAN I GET THE FEEDBACKS AFTER WE SENT THE INQUIRY?

    We will reply you within 8 hours in working day.

  • ARE YOU A DIRECT MANUFACTURER OR TRADING COMPANY?

    We are a factory, we also have our own international trade department, we are homegrown.

  • WHAT PRODUCTS CAN YOU OFFER?

    We mainly produce whole-set equipment for biscuits, cakes, cookies, bread, Swiss roll and moon cake (mammoul) and etc.

  • WHAT APPLICATIONS DO YOUR PRODUCTS RELATE TO?

    Our products involve many industries, such as food factories, food shops, supermarkets, restaurants, and home use.

  • CAN YOU DO CUSTOMIZED PRODUCTS?

    Yes, we are support doing customized products according to the customers’ drawings or samples.

  • DO YOU HAVE SOME STANDARD PARTS?

    Yes, in addition to customized products, we will also promote their brands.

  • HOW ABOUT THE CAPACITY OF YOUR COMPANY?

    Production capacity is 1000 sets.

  • HOW MANY EMPLOYEES OF YOUR COMANY?WHAT ABOUT THE TECHNICISTS?

    We now have more than 150 employees, including 10 engineers and 10 technicians.

  • HOW TO GUARANTEE THE QUALITY OF YOUR GOODS?

    Firstly, we will do the inspection after every process. For the finished products, we will do a 100% inspection according to the customers’ requirements and the international standard.

  • WHAT'S THE PAYMENT TERM?

    When we quote for you, we will confirm with you the way of transaction, FOB, CIF, CNF, etc. For mass production goods, you need to pay a 30% deposit before producing and a 70% balance before shipment. The most common way is by T/T. L/C is also acceptable.

  • HOW TO DELIVER THE GOODS TO US?

    Usually, we will ship the goods to you by sea because we are in Shanghai, and we are only 35 kilometers away from the Shanghai Port, it is very convenient and efficient to ship goods to any other countries. Because it is the reason for the machine, are generally shipping exports.

  • WHERE ARE YOUR PRODUCTS MAINLY EXPORTED TO?

    Our products are mainly exported to Asia, South America, Africa, the Middle East, and other countries.